SugarCRM 5.1 (custumer Relationship Management)
Marketing – Commercial Sector – Public Relations
SugarCRM 5.1 now available! A complete CRM system for businesses of all sizes. Core CRM functionality includes sales automation, marketing campaigns, customer support, Project Mgmt, calendar and more. Built in PHP, supports MySQL and SQL Server.
- customer lists, contacts and potential clients
- corporate sales force
- marketing campaigns, including those via email through a specific module
- support ticket and the company knowledge base
- registered on the client from ordinary activities, such as calls, work, appointments, documents, etc.
- corporate projects and working groups
Everything is structured in a system that allows you to manage information from any computer connected to the Internet.
SugarCRM Italian
- http://www.sugarforge.org/projects/italy
To use it you need at least a system
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MAMP (MacOS, Apache, Mysql and Php)
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WAMP (Windows, Apache, Mysql and Php)
- LAMP (Linux, Apache, Mysql and Php)
It works with these operating systems
- Linux
- Windows
- Unix
- MacOS
- OS / 2
Sugar CRM is a product of SUGAR INC. (California) United States, is distributed both open source and commercial.
MARKETING – BUSINESS AREA – PUBLIC RELATIONS
The program can be used by any firm for:
- Building a shared database of customers available in real time by the department of marketing or commercial? Company …
- You always have the sales performance of individuals or groups of customers.
- Provide information to the department of trade? Company to facilitate the conclusion of sales.
- Analyze the various customer database program for campaigns and marketing strategies with corporate promotional purposes.
- Helping employees of? Company to improve communication with customers.
- Organize all the business areas with regard to customer satisfaction in order to reduce and monitor the handling of complaints.